Critical Error (code 2011)
Dongle validity period expired (time limited)
Critical Error (code 2012)
Old version of JANIsoft (2 versions older than the current version)
Critical Error (code 2006)
Dongle is blocked
Dxf:Api (error code:122)
- Perform Windows update
- Microsoft VC++ update
- Reinstall JANIsoft
Error message:
Schuecal2000.cpp:3168 UNKNOWN_EXCEPTION
Schuecal2000.cpp:3266 UNKNOWN_EXCEPTION
Solution:
- Control Panel\ProgramsPrograms and Features
- "Microsoft Access database engine 2010" or "Microsoft Access database engine 2016
- Right click to uninstall
- Then in the installation folder: JANIsoft_2022_R3_64-bit_SQL\Extras\MicrosoftRedist
- Run the "32-bit or 64-bit AccessDatabaseEngine.exe" as administrator.
- Reinstall JANIsoft
Error message:
ODBC driver login error for Microsoft Access
Invalid argument
Solution:
- Check the memory space in the drive (C:\) and clean it up if necessary
- Reinstall JANIsoft
Error message:
A required updated price list could not be found (ADUJ****).
The programme could not be started.
Please contact the service desk
Solution:
In the case of a mixed fabricator (outside CH), which processes Schüco and Jansen systems, both software, SchüCal as the first and JANIsoft as the application, must be installed.
In this case, JANIsoft only adds the Jansen systems and SchüCal serves as the basis or main software.
Error message:
Cannot activate workbench configuration "Name of the workbench".
The user data directory is not defined.
Solution:
- Check if JANIsoft has a connection to the server drive.
- Check whether you have access to the server drive.
